Shakespeare Composite Structures Security and Privacy Policy Statement

Document Revision Date: May 27, 2004

This document describes privacy and security policies and practices for Shakespeare Composite Structures™ and Armor-Rail® websites.

This Privacy Policy Statement describes information we collect about you over the World Wide Web, what may happen to that information, and how we handle it.

Contents

  1. Information We Collect.

    2. Within our catalog, ordering, search engines, information request, and other user input forms, we may request your name, address, phone number, and email address and other data pertinent to the fulfillment of your request.  If you are ordering products on our Secure Server, we require some of this information and request additional information such as billing address, credit card number, type, card billing address, card code, and expiry.

  2. Our Use of This Information.

    3. We use the personal identity information that we collect about you within the marketing and website maintenance departments of our company to fill your requests for information and catalogs, to verify your charge and purchasing information and authority, to fill your orders for products and receive payment for them according to your instructions, and to electronically deliver information to you that you have requested (such as answers to questions, etc.).

    We use your email address, your mailing address, your fax number, or your phone number, to contact you regarding Shakespeare Composite Structures products on which you have requested information, or regarding events such as trade shows which relate to your interest.  Shakespeare Composite Structures's authorized dealers/distributors may be provided this information as needed to follow up your requests.  If you request information about Shakespeare Composite Structures products that are not directly related to this division, your information may be forwarded within the Shakespeare Composite Structures family via email, fax, or by paper reports.

  3. Our Storage of Information About You.

    4. We store only the information we might reasonably need to follow up your orders and requests.  After filling your order, we remove credit card numbers and othr information from our web-based electronic databases; however, this information may be stored for a reasonable time in our corporate computer systems.  Information request form data (name, address, etc.) are purged when the requested catalogs are sent out; however, our sales managers, webmaster, and dealer/distributors may maintain these data indefinitely for future followup by phone, email, or fax, and for accumulation of website usage data.  Credit card information is stored at our web server in a divided format, so that access both to the authorizing email and to the web-based secure data is necessary to assemble a complete charge number and associated information.

  4. Who Has Access.

    5. Shakespeare Composite Structures customarily limits information access to the people who have direct need for the information, such as for sending out catalogs or answering your questions about our products.  In addition, the Shakespeare Composite Structures webmaster and website maintenance staff have access to all such information.

  5. Our Disclosure of Your Information.

    6. Shakespeare Composite Structures does not sell or rent any personally identifiable information about you.  We do not supply your information to any third parties, other than dealers/distributors for our products, for any reason, except law enforcement as noted below.  We do not assemble mailing lists, email lists, fax lists, or other data for use by anyone outside the Shakespeare Composite Structures family.  However, for some product lines, we may forward your information to our authorized dealers and distributors for fulfillment and followup of your requests for catalogs, information, and sales contact.

    Shakespeare Composite Structures cooperates with all law enforcement inquires.  We can disclose information about you and your use of our websites to law enforcement or other bona fide government officials (such as Departments of Defense, Justice, Commerce, etc.) as we, in our sole judgment, believe appropriate.

  6. Security

    7. To safeguard your personal information, we employ industry standard measures such as Secure Socket Layers and secure certified servers whenever such information moves electronically into our systems.  However, "perfect security" does not exist on the Internet.

    Although we limit access to your information and store only the information we might reasonably need, automated backup systems can cause more permanent storage of the information, and we therefore cannot guarantee that all of your personally identifiable information will never be disclosed in ways not described in this Privacy Policy.  For example, we may be forced to disclose information to government or third parties under certain circumstances, or third parties may unlawfully intercept web transmissions without our knowledge or permission.  Therefore, although we do our best to use industry standard practices to protect your privacy, and although we limit the use we make of information you provide us, we do not promise and you should not expect that your information will forever remain private.

If you have any questions about our Privacy Policy, please email the webmaster.

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